Send message to

Do you want to send the message without a subject?
Please note that your message can be maximum 1000 characters long
Special characters '<', '>' are not allowed in subject and message
reCaptcha is invalid.
reCaptcha failed because of a problem with the server.

Your message has been sent

You can find the message in your personal profile at "My messages".

An error occured

Please try again.

Make an appointment with

So that you can make an appointment, the calendar will open in a new tab on the personal profile of your contact person.

Create an onsite appointment with

So that you can make an onsite appointment, the appointment request will open in a new tab.

Software

Hall 9 / Booth Number 9-101

LogMeIn Rescue by GoTo

Logo GoTo

by GoTo

Product Expert

south_east

Video

south_east

Categories

Remote access (VPN) IT service management Mobile device managment

Key Facts

  • Rescue is customizable to fit your business processes
  • Security through Zero Trust and detailed permission management
  • Integratable into your ecosystem and workflows with open APIs

Product Description

LogMeIn Rescue by GoTo:

The flexible, customizable support solution for your organization

Today, organizations are looking for ways to consolidate their support tools to better and more efficiently assist both internal teams and customers, whether in the context of new requirements for hybrid work or in times of increasing demands for productivity enhancement.

For this purpose, Rescue is the ideal solution.

  • Through simplified IT administration with high security standards
  • Through many individually customizable features
  • Through compatibility with your existing ticketing tools, etc.

Rescue helps reduce the complexity of your technical support and supports all devices, operating systems, and various use cases - both internally and externally.

With the functionalities of Rescue, your support teams will deliver fast, reliable, and secure support, regardless of the size of your company, the number of customers you have, or the complexity of the challenges.

Customized for you: Rescue adapts to your business processes

Rescue is the support solution that enables various methods of remote connection - for quick and secure access to better support.

With one-click links for real-time support, you can integrate Rescue into your website or mobile app. Rescue is easy and quick to use, with no wasted time getting into a support session.

Rescue: Security through Zero Trust and detailed permission management

In the era of cloud solutions, it's essential to have control over all the tools you use. With Rescue, you're in safe hands: it ensures or even exceeds the relevant security standards.

Rescue gives you full control over access and permissions. With a granular permission concept and pre-configured settings, admins ensure that every user has the access rights needed for successful issue resolution.

Integrations and open APIs: Integrate Rescue into your ecosystem and workflows

Rescue breaks down barriers between applications. It works within your existing ecosystem and caters to your requirements. Out-of-the-box integrations and open APIs make integrating your systems easier than ever before.

This improves your workflows and creates a seamless user experience for agents/technicians and customers.

Rescue, along with your existing applications, creates a unified documentation of each incident, ensuring you always work with consistent information.

... read more

Download product information

Product Expert

Watch our product video

external video thumbnail
close

This content or feature is available to the it-sa 365 community. 
Please register or log in with your login data.