LogMeIn Rescue by GoTo:
The flexible, customizable support solution for your organization
Today, organizations are looking for ways to consolidate their support tools to better and more efficiently assist both internal teams and customers, whether in the context of new requirements for hybrid work or in times of increasing demands for productivity enhancement.
For this purpose, Rescue is the ideal solution.
- Through simplified IT administration with high security standards
- Through many individually customizable features
- Through compatibility with your existing ticketing tools, etc.
Rescue helps reduce the complexity of your technical support and supports all devices, operating systems, and various use cases - both internally and externally.
With the functionalities of Rescue, your support teams will deliver fast, reliable, and secure support, regardless of the size of your company, the number of customers you have, or the complexity of the challenges.
Customized for you: Rescue adapts to your business processes
Rescue is the support solution that enables various methods of remote connection - for quick and secure access to better support.
With one-click links for real-time support, you can integrate Rescue into your website or mobile app. Rescue is easy and quick to use, with no wasted time getting into a support session.
Rescue: Security through Zero Trust and detailed permission management
In the era of cloud solutions, it's essential to have control over all the tools you use. With Rescue, you're in safe hands: it ensures or even exceeds the relevant security standards.
Rescue gives you full control over access and permissions. With a granular permission concept and pre-configured settings, admins ensure that every user has the access rights needed for successful issue resolution.
Integrations and open APIs: Integrate Rescue into your ecosystem and workflows
Rescue breaks down barriers between applications. It works within your existing ecosystem and caters to your requirements. Out-of-the-box integrations and open APIs make integrating your systems easier than ever before.
This improves your workflows and creates a seamless user experience for agents/technicians and customers.
Rescue, along with your existing applications, creates a unified documentation of each incident, ensuring you always work with consistent information.
