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Forums it-sa Expo Knowledge Forum D

Managed SOC - What you should definitely ask your provider

Requirements for a SOC/MDR service go far beyond technology, detection rates and SLAs - tips for a requirements catalogue.

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calendar_today Tue, 10.10.2023, 14:00 - 14:15

event_available On site

place Forum, Booth 7A-106

Action Video

south_east

Action description

south_east

Speaker

south_east

Product

south_east

Themes

Managed Security Services / Hosting SIEM / Threat Analytics / SOC

Organizer

Rapid7

Event

This action is part of the event Forums it-sa Expo

Action Video

Action description

You have already thought about how you can realize continuous and seamless monitoring of your IT infrastructure, react quickly to incidents and contain damage in the case of an attack. You have come to the conclusion that you cannot realize this with your own team and are looking for the right "Managed SOC" provider for a Managed Detection & Response Service.

But what do you need to look for when choosing? What are your requirements? What questions must a service provider be able to answer?

This talk is not about machine learning, AI or the best rule sets. It's about the often forgotten aspects of service delivery and what you can expect from your SOC partner, in day-to-day operations but especially also in the event of a cyber attack. And we will also talk about money.